Terms And Conditions
Program Name: Appointment Reminder & Confirmation Texts
Program Description: Our program sends appointment reminders and confirmation texts to our customers. These messages will include important details about upcoming appointments and any necessary confirmations.
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to our support team via email at [email protected] or call our toll-free number for immediate support.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive appointment reminder and confirmation texts according to your specified frequency. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: https://ageinplacehomecareservices.com/privacy
Understanding Your Rights as a Client
As a client of Age in Place Home Care Services, it is important to understand your rights regarding the care you receive. This includes the right to receive services that respect your dignity and preferences, as well as the right to be informed about your care options and any changes in service delivery.
Clients are entitled to receive clear communication regarding their care plans and any associated costs. Additionally, you have the right to voice concerns or complaints about the services provided and expect a timely response from our team to address these issues effectively.
Cancellation and Rescheduling Policies
Our cancellation and rescheduling policies are designed to provide flexibility while ensuring that care services remain consistent and reliable for all clients. If you need to cancel or reschedule an appointment, we encourage you to notify us at least 24 hours in advance to avoid any cancellation fees.
In the event of a last-minute cancellation, we will do our best to accommodate your needs for rescheduling. Understanding these policies helps ensure that you receive the care you need without unnecessary interruptions or delays in service.
Appointment Reminder Services
Our appointment reminder services are designed to help you stay on track with your scheduled visits. We utilize SMS notifications to remind you of upcoming appointments, ensuring that you never miss a session with your caregiver.
Clients can easily manage their subscription to this service by sending keywords such as "STOP" to unsubscribe or "HELP" for assistance. This proactive approach to communication enhances your experience and promotes better adherence to your care schedule.
Privacy and Data Protection
Your privacy is of utmost importance to us at Age in Place Home Care Services. We adhere to strict guidelines to protect your personal information and ensure that your data is handled securely. Our privacy policy outlines how we collect, use, and safeguard your information.
We encourage you to review our privacy policy to understand your rights regarding your personal data. Should you have any questions or concerns about how your information is used, our support team is available to provide clarity and assistance.
